A careful journey.
A new home.

Free shipping

Shipping is free for accepted orders within the United States, with no minimum spend or coupon required. We currently deliver to US addresses only. Available delivery routes depend on the piece, its materials and the destination. A listing or a shipping label does not authorize a shipment that the law prohibits.

Enter your destination at checkout to see the available delivery arrangement. If your address is not supported, contact [email protected] before ordering. We do not promise worldwide shipping solely because the website is visible worldwide.

Standard or freight

Small and medium packed items often travel by standard parcel service. Larger pieces and crates may need freight. The confirmed packing plan, rather than the unboxed display dimensions alone, determines the method.

Each product’s Shipping & pickup section shows its assigned method. The same information follows the item into the cart, checkout and order. If it says Method to be confirmed, we will confirm the carrier and packing plan with you; shipping remains free for supported destinations. Orders containing both parcel and freight items may arrive separately.

We choose the carrier after considering protection, packed size, destination and access. Standard shipping or freight is a delivery category, not a guaranteed carrier name or arrival date.

Packing and transit insurance

Our team’s combined taxidermy experience informs how we brace, cushion and secure each piece. Antlers, horns, bases and delicate projections need appropriate space and support. Depending on the item, we use protective boxes or crates designed around those needs.

Outbound shipments are fully insured against damage or theft in transit. Insurance supports resolving a loss; it does not make damage impossible. Contact us if an item arrives damaged or goes missing so we can coordinate the next steps.

Preparing for delivery

Check doorways, corridors, stairs and the final display area against the listed dimensions. For freight, tell us whether the destination is residential or commercial and describe any restricted access, loading dock, forklift or unloading needs. We will confirm the delivery arrangement before dispatch.

Do not assume inside placement, installation or specialist unloading is included. Any optional service must be discussed and agreed before it is arranged. We will not add an unapproved charge after promising free shipping.

Timing and changes

We provide the shipment timetable for your order and distinguish dispatch from estimated transit time. If we cannot meet an applicable shipment deadline, we will give the required delay notice and cancellation/refund options rather than silently extending it.

The FTC order-merchandise rule, 16 CFR Part 435, generally requires a reasonable basis for the stated shipment time, or 30 days when none is stated. Applicable Wisconsin requirements also protect prepaid orders; see our Terms & conditions. These are shipment rules, not a promise that every parcel arrives within 30 days.

If something is wrong

When possible, photograph the packaging and any visible damage before unpacking, and note concerns with the carrier. Keep the packaging, labels and damaged materials while we help with the claim. Avoid repair or disposal before discussing it with us.

Contact [email protected] promptly with the order number, specimen number and photographs. A missed delivery-signature note does not automatically remove rights you have under applicable law.

Pickup and visits

Pickup and store visits are strictly by confirmed appointment only at 471 Lorry St, Amherst, WI 54406. A quote request or appointment request is not a confirmed booking. Wait for our confirmation before traveling.

Discuss vehicle space and loading needs in advance. We can help plan the collection of your piece.

Request an appointment ↗